
Making time for what matters | Jake Knapp and John Zeratsky (Authors of Make Time, Character VC)
Jake Knapp (guest), Lenny Rachitsky (host), John Zeratsky (guest), John Zeratsky (guest)
In this episode of Lenny's Podcast, featuring Jake Knapp and Lenny Rachitsky, Making time for what matters | Jake Knapp and John Zeratsky (Authors of Make Time, Character VC) explores redesigning Your Day: Make Time For One Truly Meaningful Highlight Authors and investors Jake Knapp and John Zeratsky discuss their Make Time framework, a practical system for escaping busyness and distraction to focus on what truly matters each day.
Redesigning Your Day: Make Time For One Truly Meaningful Highlight
Authors and investors Jake Knapp and John Zeratsky discuss their Make Time framework, a practical system for escaping busyness and distraction to focus on what truly matters each day.
They argue most productivity advice over-indexes on efficiency and inbox-zero, instead of helping people deliberately choose and protect one daily “highlight” that delivers satisfaction, joy, or urgent progress.
The conversation unpacks their four-part framework—Highlight, Laser, Energize, Reflect—along with concrete tactics like reshaping your calendar, removing infinity-pool apps, and resetting others’ expectations around responsiveness.
They also briefly touch on their Design Sprint method and how they now apply it with early-stage startups through their Character Labs accelerator.
Key Takeaways
Choose a single daily “highlight” to anchor your day.
Instead of trying to do everything, deliberately pick one 60–90 minute highlight—based on urgency, satisfaction, or joy—and plan your day so you can give it peak attention. ...
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Redesign your defaults instead of relying on willpower.
Knapp and Zeratsky emphasize that willpower alone is no match for modern tools; instead, you must change environmental and cultural defaults—how your calendar is structured, where your phone lives, which apps are installed—so the “right” behavior becomes the easy behavior.
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Combat the ‘busy bandwagon’ and ‘infinity pools’ intentionally.
The busy bandwagon is the cultural expectation to always be busy and responsive; infinity pools are apps and services with endless content (email, social, news). ...
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Use your calendar as a design tool, not just a record of meetings.
Block focused time for your highlight, pre-schedule morning routines, and create weekly templates for different types of work. ...
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Create deliberate friction around your biggest distractions.
Remove or log out of social and news apps, disable feeds (e. ...
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Protect your energy with basic but consistent health habits.
Good sleep, simple exercise routines, and limiting screens at night all dramatically affect your ability to focus. ...
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Reflect daily with curiosity, not self-judgment.
At the end of the day, briefly check whether you did your highlight and note what helped or got in the way. ...
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Notable Quotes
“In any given day, we’re lucky if we can have one great moment where we have our peak attention and we use it well.”
— Jake Knapp
“Most productivity advice focuses on getting better and faster at doing the things that are already in front of you.”
— John Zeratsky
“Willpower is never going to win… it’s all about making it hard to get distracted.”
— John Zeratsky
“If you’re a reaction machine, you’re not doing meaningful work. And you’re not really alive as a human—you’re just a chatbot.”
— Jake Knapp
“Things can sometimes be a mess outside of that, and you still feel really good about your day if you’ve made time for your highlight.”
— Jake Knapp
Questions Answered in This Episode
How would your days feel different if you committed to just one intentional highlight every day for a month?
Authors and investors Jake Knapp and John Zeratsky discuss their Make Time framework, a practical system for escaping busyness and distraction to focus on what truly matters each day.
Get the full analysis with uListen AI
Which ‘infinity pool’ app has the biggest hold on your attention, and what barrier could you add to test living without it for a week?
They argue most productivity advice over-indexes on efficiency and inbox-zero, instead of helping people deliberately choose and protect one daily “highlight” that delivers satisfaction, joy, or urgent progress.
Get the full analysis with uListen AI
If you redesigned your calendar from scratch around your most meaningful work, what recurring blocks or templates would you create?
The conversation unpacks their four-part framework—Highlight, Laser, Energize, Reflect—along with concrete tactics like reshaping your calendar, removing infinity-pool apps, and resetting others’ expectations around responsiveness.
Get the full analysis with uListen AI
What is one small, realistic change to your sleep or exercise routine that might have an outsized impact on your ability to focus?
They also briefly touch on their Design Sprint method and how they now apply it with early-stage startups through their Character Labs accelerator.
Get the full analysis with uListen AI
Where are you currently acting like a ‘reaction machine’ at work, and how could you reset expectations with your team to slow the loop?
Get the full analysis with uListen AI
Transcript Preview
... so it's not really about productivity. It's not about time management. It's really just about, look, in any given day, we're lucky if we can have one great moment where we have our peak attention and we use it well. And when, it's not gonna happen every day, but if we have some intention around it, it can happen more often than not. The notion with the highlight is, imagine it's the end of the day. If someone asks you, "What was the highlight of your day?" What would you say? That's the anchor of everything. That's the core, that's the foundation. Things can sometimes be a mess outside of that, and you still feel really good about your day as you still feel really good about the way you're spending your energy.
(instrumental music) Today, I've got two guests, Jake Knapp and John Zeratsky. Jake and John are authors of two incredible books, Sprint and Make Time. With Sprint, they've helped more than 300 teams design new products and bring them to market, including teams at YouTube, Slack, Gusto, and One Medical. Previously, John and Jake worked at Google Ventures, and before that at Google, where John was a leader on Google Ads and YouTube, and Jake helped build Gmail and co-founded Google Meet. Today, they run a venture capital firm called Character, and they actually just opened up applications for their accelerator program called Character Labs, which you can learn more about at character.bc/labs. In our conversation, we focus on their more recent book, Make Time, which a guest of this podcast, Ben Williams, recommended in the lightning round, and I absolutely loved and wanted to make sure more people learned about it and the advice within it, especially product leaders and founders who are constantly looking for ways to be more productive. I want to get you right to the meat of the conversation, so let me just say that we get into a ton of very practical pieces of advice for how you can be more productive in your day. And if you listen to this episode, I guarantee you'll find at least three things that you'll want to start doing differently starting tomorrow. With that, I bring you Jake Knapp and John Zeratsky after a short word from our sponsors. Let me tell you about a product called Sidebar. The best way to level up your career is to surround yourself with extraordinary peers. This gives you more than a leg up, it gives you a leap forward. This worked really well for me in my career, and this is the Sidebar ethos. When you have a trusted group of peers, you can discuss challenges you're having, get career advice, and just gut check how you're thinking about your work, your career, and your life. This was a big trajectory changer for me, but it's hard to build this trusted group of peers. Sidebar is a private, highly-vetted leadership program where senior leaders are matched with peer groups to lean on for unbiased opinions, diverse perspectives, and raw feedback. Guided by world-class programming and facilitation, Sidebar enables you to get focused, tactical feedback at every step of your career journey. If you're a listener of this podcast, you're already committed to growth. Sidebar is the missing piece to catalyze your career. 93% of members say Sidebar helped them achieve a significant positive change in their career. Why spend a decade finding your people when you can meet them at Sidebar today? Join thousands of top senior leaders who have taken the first step to career growth from companies like Microsoft, Amazon, and Meta by visiting sidebar.com/lenny. That's sidebar.com/lenny. This episode is brought to you by Whimsical, the iterative product workspace. Whimsical helps product managers build clarity and shared understanding faster with tools designed for solving product challenges. With Whimsical, you can easily explore new concepts using drag-and-drop wireframe and diagram components, create rich product briefs that show and sell your thinking, and keep your team aligned with one source of truth for all of your build requirements. Whimsical also has a library of easy-to-use templates from product leaders like myself, including a project proposal one-pager and a go-to-market worksheet. Give them a try and see how fast and easy it is to build clarity with Whimsical. Sign up at whimsical.com/lenny for 20% off a Whimsical pro plan. That's whimsical.com/lenny. Jake and John, thank you so much for being here and welcome to the podcast.
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