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The Diary of a CEODesmond O'Neill: Why labeling people stops real conversation
How a former Secret Service interrogator runs hard conversations: O'Neill's PLAN framework swaps narcissist labels for active listening and purpose.
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Episode Details
EPISODE INFO
- Released
- December 1, 2025
- Duration
- 1h 21m
- Channel
- The Diary of a CEO
- Watch on YouTube
- ▶ Open ↗
EPISODE DESCRIPTION
Ex-Secret Service interrogator DESMOND O’NEILL reveals the 4-step formula for difficult conversations, how to decode narcissism, the secret to communication and real connection - AND debunks the biggest myths about interrogation! Desmond O’Neill is a former special agent for the US Secret Service with over 30 years of experience in negotiation and interrogation. He has worked for the High-Value Detainee Interrogation Group (HIG) training and conducting research on interrogation, and is a co-instructor for the online platform ‘Beyond Bulletproof’, covering influence, communication, and confidence. He explains: ◼️Why you should never label someone a narcissist ◼️The No.1 habit silently ruining your communication ◼️Why “me me me” syndrome is sabotaging your relationships ◼️How gaslighting really works, and how to shut it down fast ◼️Why your brain lies to you when emotions take over You can learn more about ‘Beyond Bulletproof’, here: https://bit.ly/43SKyMW The Diary Of A CEO: ◼️Join DOAC circle here - https://doaccircle.com/ ◼️Buy The Diary Of A CEO book here - https://smarturl.it/DOACbook ◼️The 1% Diary is back - limited time only: https://bit.ly/3YFbJbt ◼️The Diary Of A CEO Conversation Cards (Second Edition): https://g2ul0.app.link/f31dsUttKKb ◼️Get email updates - https://bit.ly/diary-of-a-ceo-yt ◼️Follow Steven - https://g2ul0.app.link/gnGqL4IsKKb Sponsors: Adobe - https://Adobe.Ly/OneBetter Rubrik: To learn more, head to https://rubrik.com Function Health: https://Functionhealth.com/DOAC to sign up for $365 a year. One dollar a day for your health.
SPEAKERS
Steven Bartlett
hostDesmond O’Neill
guest
EPISODE SUMMARY
In this episode of The Diary of a CEO, featuring Steven Bartlett and Desmond O’Neill, Desmond O'Neill: Why labeling people stops real conversation explores Ex–Secret Service Agent Reveals Framework For Tough, Truthful Conversations Former Secret Service agent and interrogation trainer Desmond O’Neill explains how science-backed interviewing techniques translate into everyday communication, especially for emotionally charged ‘dark conversations’.
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