Lex Fridman PodcastChris Voss: FBI Hostage Negotiator | Lex Fridman Podcast #364
Episode Details
EPISODE INFO
- Released
- March 10, 2023
- Duration
- 2h 10m
- Channel
- Lex Fridman Podcast
- Watch on YouTube
- ▶ Open ↗
EPISODE DESCRIPTION
Chris Voss is a former FBI hostage and crisis negotiator and author of Never Split the Difference: Negotiating As If Your Life Depended On It. Please support this podcast by checking out our sponsors:
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EPISODE LINKS: Chris's Instagram: https://instagram.com/thefbinegotiator Chris's Twitter: https://twitter.com/fbinegotiator Chris's Website: https://blackswanltd.com Chris's Masterclass: https://masterclass.com/classes/chris-voss-teaches-the-art-of-negotiation Never Split the Difference (book): https://amzn.to/3J5scNC PODCAST INFO: Podcast website: https://lexfridman.com/podcast Apple Podcasts: https://apple.co/2lwqZIr Spotify: https://spoti.fi/2nEwCF8 RSS: https://lexfridman.com/feed/podcast/ Full episodes playlist: https://www.youtube.com/playlist?list=PLrAXtmErZgOdP_8GztsuKi9nrraNbKKp4 Clips playlist: https://www.youtube.com/playlist?list=PLrAXtmErZgOeciFP3CBCIEElOJeitOr41 OUTLINE: 0:00 - Introduction 0:59 - Negotiation 6:50 - Reason vs Emotion 21:45 - How to listen 30:35 - Negotiation with terrorists 32:43 - Brittney Griner 34:21 - Putin and Zelenskyy 41:41 - Donald Trump 48:52 - When to walk away 53:06 - Israel and Palestine 1:00:45 - Al-Qaeda 1:06:15 - Three voices of negotiation 1:14:40 - Strategic umbrage 1:17:46 - Mirroring 1:20:57 - Labeling 1:28:24 - Exhaustion 1:30:38 - The word "fair" 1:33:34 - Closing the deal 1:35:32 - Manipulation and lying 1:37:26 - Conversation vs Negotiation 1:48:45 - The 7-38-55 Rule 1:52:45 - Chatbots 2:02:07 - War 2:03:39 - Advice for young people SOCIAL:
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- Medium: https://medium.com/@lexfridman
- Reddit: https://reddit.com/r/lexfridman
- Support on Patreon: https://www.patreon.com/lexfridman
SPEAKERS
Chris Voss
guestLex Fridman
hostNarrator
other
EPISODE SUMMARY
In this episode of Lex Fridman Podcast, featuring Chris Voss and Lex Fridman, Chris Voss: FBI Hostage Negotiator | Lex Fridman Podcast #364 explores chris Voss Explains Tactical Empathy: Emotions, Negotiation, and Conflict Resolution Chris Voss, former FBI hostage negotiator, joins Lex Fridman to unpack how high‑stakes negotiation principles apply to everyday life, business, and geopolitics. He argues that all decision-making is fundamentally emotional and that “tactical empathy” — deeply understanding another’s perspective without agreeing — is the core tool of effective negotiation. They discuss kidnapping and terrorism cases, geopolitical conflicts like Ukraine and Israel–Palestine, the dynamics of difficult conversations, and the neuroscience behind feeling understood. Voss emphasizes integrity, setting boundaries without aggression, and practicing empathy in low‑stakes situations to prepare for high‑stakes moments.
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