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Stop Wasting Your Time: How to Deal With People Who Won’t Change & What to Do Instead

There’s someone in your life you wish would change. You’ve pushed, reminded, and given advice. You’ve had the same conversation over and over. And somehow, you’re still stuck in the same frustrating cycle of fighting, nagging, lecturing, and hoping they’ll finally do something differently. There is a better way. In today’s conversation, Mel sits down with renowned behavioral scientist and award-winning NYU professor Dr. Dolly Chugh to unpack the surprising science of why people resist change and what really works. You’re going to walk away with some of the most powerful, research-backed tools Dr. Chugh teaches at NYU – tools that will change how you see difficult people, frustrating relationships, and your own ability to influence how others behave. You’ll learn: -The 3 things that really do help when someone you love won’t change -The simple question to ask before giving advice – so it doesn’t backfire -The 4-option question that reveals what someone needs from you in a difficult moment -The relationship tool that keeps small problems from turning into 10-out-of-10 fights -How to tell when “helping” someone is keeping them stuck -The 2 “bodyguards” in your brain that explain why you know better but still don’t do better -Why your brain can fight change even when you desperately want it -The surprising role “unlearning” plays in changing a habit or behavior If you’re exhausted from trying to change someone you love, this conversation will give you a different way forward – starting today – that feels lighter, more hopeful, and extremely doable. Your relationships will never be the same. And neither will you. For more resources related to today’s episode, click here for the podcast episode page: https://www.melrobbins.com/episode/episode-429/. Follow The Mel Robbins Podcast on Instagram: https://www.instagram.com/themelrobbinspodcast I’m just your friend. I am not a licensed therapist, and this podcast is NOT intended as a substitute for the advice of a physician, professional coach, psychotherapist, or other qualified professional. Got it? Good. I’ll see you in the next episode. In this episode: 00:00 Meet the Guest 02:21 The 2 Things Keeping You Stuck 07:34 Why It’s So Hard to Change 13:57 How to Learn From Your Mistakes 20:16 How to Stop Feeling Like a Failure 25:16 How to Get Other People to Change 27:37 3 Steps to Help Someone Change 33:28 Why People Don’t Take Your Advice 37:41 How to Deal With Difficult People 43:25 How to Give Feedback That Works 47:47 Do This to Stop Arguments 50:59 How to Support Without Enabling 56:07 A Simple Practice to Build Accountability 59:43 How to Keep Growing Without Burning Out — Follow Mel: Instagram: https://www.instagram.com/melrobbins/ TikTok: http://tiktok.com/@melrobbins Facebook: https://www.facebook.com/melrobbins LinkedIn: https://www.linkedin.com/in/melrobbins Website: http://melrobbins.com​ — Sign up for Mel’s newsletter: https://melrob.co/sign-up-newsletter A note from Mel to you, twice a week, sharing simple, practical ways to build the life you want. — Subscribe to Mel’s channel here: https://www.youtube.com/melrobbins​?sub_confirmation=1 — Listen to The Mel Robbins Podcast 🎧 New episodes drop every Monday & Thursday! https://melrob.co/spotify https://melrob.co/applepodcasts https://melrob.co/amazonmusic — Looking for Mel’s books on Amazon? Find them here: The Let Them Theory: https://amzn.to/3IQ21Oe The Let Them Theory Audiobook: https://amzn.to/413SObp The High 5 Habit: https://amzn.to/3fMvfPQ The 5 Second Rule: https://amzn.to/4l54fah

Mel RobbinshostDr. Dolly Chughguest
Aug 27, 20261h 4mWatch on YouTube ↗

At a glance

WHAT IT’S REALLY ABOUT

Stop trying to force change; model growth and protect agency instead

  1. Dr. Dolly Chugh explains why people resist change even when they “know better,” using two internal “bodyguards”—energy (autopilot) and ego (identity/agency)—that protect us from effort and threat.
  2. The Stroop test illustrates that change requires unlearning, which naturally produces friction, awkwardness, and mistakes that deserve empathy rather than moral judgment.
  3. They introduce a “good-ish” mindset—improving rather than proving—so you can own mistakes without defensiveness and replace shame with learning.
  4. To influence others, the episode contrasts push vs. pull strategies and emphasizes the limits of control: you can model, invite, and reward change, but you cannot make anyone change.
  5. Practical communication tools include the WAIT rule for advice-giving, “heard/hugged/helped/high‑fived” needs-checking, behavior-based feedback (not adjectives), quick jab-defusing phrases, and a 1–10 importance scale to prevent unnecessary conflict.

IDEAS WORTH REMEMBERING

5 ideas

Change gets blocked by two internal “bodyguards”: energy and ego.

Chugh frames resistance to change as two protective forces: the “energy bodyguard” (autopilot that conserves effort) and the “ego bodyguard” (protects identity/agency). If change feels hard or you’re resisting someone else’s request, it’s often because it threatens effort, identity, or your sense of control.

Growth feels like friction because it requires unlearning before relearning.

Using the Stroop test, they show how unlearning creates real mental friction: you must first let go of an automatic pattern before a new one can take hold. Seeing change as unlearning normalizes awkward early attempts and reduces moral judgment toward yourself and others.

You can’t learn from a mistake you’re still defending—trade proving for improving.

They argue you can’t learn while defending a mistake; defensiveness turns feedback into a courtroom (“prove myself”) instead of a workshop (“improve myself”). Shifting from “good person” (static identity) to “good‑ish person” (ongoing practice + ownership) makes accountability possible without shame spirals.

Replace daily self-judgment with two end-of-day growth questions.

For exhausted perfectionists, they recommend measuring growth rather than success: ask nightly, “What did I learn?” and “Did I try my best?” This reframes setbacks as data and prevents learned helplessness (giving up after repeated feelings of failure).

Influence works better as “pull” than “push”—and you still can’t force change.

Chugh distinguishes push tactics (directing/forcing) from pull tactics (creating conditions where someone chooses change). Pull takes longer but tends to last; the practical limits are clear: you can model change, invite change (make space for imperfect tries), and reward change—but you cannot make anyone change.

WORDS WORTH SAVING

5 quotes

Our mind has these two big bodyguards that are keeping out change and keeping out growth.

Dr. Dolly Chugh

We want grace for our own mistakes and learning curve, and we want accountability for everyone else's.

Dr. Dolly Chugh

You can't learn from a mistake you're still defending.

Dr. Dolly Chugh

As soon as we decide we're a good person, we're trying to prove it instead of trying to improve towards it.

Dr. Dolly Chugh

My definition of hell on earth is watching someone I love suffer and not being able to do anything about it, being helpless.

Dr. Dolly Chugh

Energy vs ego “bodyguards”Autopilot and identity protectionStroop test and unlearning frictionGood vs good‑ish mindsetProving vs improvingEnd-of-day reflection questionsPush vs pull influence strategies (model/invite/reward)】}]} تشمل the last bracket invalid JSON. Need fix. Let's craft correct JSON. Remove stray characters. Ensure proper quotes and arrays. We'll output valid JSON.

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