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What Now? With Trevor NoahWhat Now? With Trevor Noah

Hilke Schellmann: Is the Algorithm Hiring the Wrong People?

AI isn’t just coming for your job — it might already be your manager. Trevor and Eugene sit down with investigative journalist Hilke Schellmann to examine how artificial intelligence has quietly infiltrated the workplace. From hiring software that analyzes your facial expressions to productivity trackers that monitor everything from your writing style to your bathroom breaks, Schellmann explains what these systems actually do — and what they get wrong. Do they eliminate bias, automate it, or just hide it better? And what happens to human work when the algorithm is watching? You won’t want to miss this episode. SurveyMonkey takes the fear out of asking—and the doubt out of deciding. If you haven't already.... Subscribe to the channel here: http://bit.ly/SubscribeTrevorNoah Or follow the podcast on your other favorite platforms... SiriusXM - Apple Podcasts - https://bit.ly/WhatNowOnApplePodcasts Spotify - https://bit.ly/WhatNowOnSpotify 00:00:00 - We Have a Confidence Problem and It's Mostly Men 00:01:08 - Welcome to What Now? Our Guest Has Been in the Same Apartment for 16 Years 00:02:38 - Why Do People Learn "I Don't Speak Your Language" In Your Language? 00:03:27 - Meet the Woman Who Investigates AI for a Living 00:05:31 - From Pakistan to AI: How Hilke Became Obsessed 00:08:01 - Spoiler: Your Face Cannot Tell Anyone If You're Good at a Job 00:09:50 - Eugene Finds Out How Much of His Life Is Already AI 00:11:38 - Your Book Shook Me Up in the Best Way 00:14:21 - The Junior Lawyer Problem: AI Is Eating the Entry-Level Jobs 00:15:24 - Ad Break: SurveyMonkey and Eugene Wants to Survey Who Doesn't Like Trevor 00:17:28 - Two Truths and a Lie: Eugene Has Never Heard of a Zip 00:19:25 - How Your Resume Gets Judged Before a Human Sees It 00:21:17 - One-Way Video Interviews: Talking to a Screen That Doesn't Talk Back 00:23:37 - Humans Are Bad at Hiring and AI Is Also Bad at Hiring 00:28:24 - AI Is Hiring People Who Used AI to Beat the AI 00:31:44 - The Amazon Story: How the Word Women on Your Resume Got You Downgraded 00:37:56 - The Space Bar Game and Other Weird Ways Companies Test You 00:44:28 - Could AI Remove Bias or Does It Just Make Bias Scalable 00:55:59 - Your Spotify Playlist Could Get You Fired 01:02:43 - Big Brother at Work: Productivity Theater, Rubber Rooms, and Bladder Breaks

Hilke SchellmannguestTrevor NoahhostEugenehost
Feb 26, 20261h 20mWatch on YouTube ↗

At a glance

WHAT IT’S REALLY ABOUT

AI hiring tools scale bias, reject talent, and surveil workers.

  1. Schellmann argues that traditional hiring (resumes and interviews) is already weak at predicting performance, and AI often scales those same flawed assumptions rather than fixing them.
  2. Many large employers use AI early in the funnel to screen resumes, rank candidates, and run one-way video interviews or gamified assessments—often without proving these tools actually predict job success.
  3. Real-world cases show algorithmic proxies can penalize protected groups indirectly (e.g., Amazon downgrading resumes containing “women”), creating discrimination that’s harder to detect and litigate.
  4. Applicants increasingly respond with their own AI (auto-applications, AI-written resumes), turning hiring into “AI vs. AI” and raising questions about the purpose and legitimacy of the process.
  5. Beyond hiring, AI-driven workplace surveillance and productivity scoring can pressure employees into “productivity theater,” enable intrusive monitoring, and potentially justify firing decisions with plausible deniability.

IDEAS WORTH REMEMBERING

5 ideas

AI didn’t break hiring—hiring was already broken.

Schellmann frames AI as exposing how poor interviews and resumes are at measuring real capability, often rewarding confidence and familiarity rather than competence.

Automated screening commonly rejects qualified candidates at scale.

She cites survey results where nearly 90% of leaders at companies using AI acknowledged their tools reject qualified applicants, yet adoption continues for efficiency reasons.

Many AI hiring signals are unjustified proxies, not job-relevant evidence.

Examples include keyword-driven boosts/penalties (e.g., “women,” “softball,” certain names/places) and assessments like rapid space-bar tapping that claim to infer personality or risk tolerance.

Bias can become more “defensible” when it’s automated.

Using vendors and opaque models can create plausible deniability, making it difficult for applicants or workers to prove discrimination even when outcomes are systematically skewed.

AI hiring is increasingly an arms race between applicants and employers.

With candidates using LLMs to tailor resumes and even auto-apply, employers respond with more automated filters—risking a process optimized for gaming rather than truth-finding.

WORDS WORTH SAVING

5 quotes

So we have this, like, competence versus confidence problem.

Hilke Schellmann

Like, you know, it's kind of like- when I'm in a job interview and, and I smile, and people... You know, a facial, uh, emotion-scanning algorithm would say, like, "Oh, yeah, she's totally happy. She's smiling." And I'm like, "I'm fucking nervous."

Hilke Schellmann

If your company uses AI tools, um, do they reject qualita- qualified, do they reject qualified candidates? And almost 90%, um, of the leadership said yes.

Hilke Schellmann

If you had the word, uh, woman or women... um, on your resume, you got downgraded.

Hilke Schellmann

Oh my God, how did you know that? I think it's plausible deniability, um, of the companies that use it and buy from the vendor...

Hilke Schellmann

Competence vs. confidence in interviewsResume screening and automated rejection funnelsOne-way video interviews and transcription/accent issuesEmotion recognition and facial/voice analysis skepticismGamified assessments (balloons, space-bar tests)Bias proxies (keywords, zip codes, commute distance)Workplace surveillance, productivity scoring, and “productivity theater”Transparency gaps, vendor accountability, and legal protections (EU/Germany vs US)

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