Lecture 7 - How to Build Products Users Love (Kevin Hale)

ℹ️ EPISODE INFO

Released

October 14, 2014

Duration

48m

Channel

YC Root Access

Watch on YouTube

▶ Open ↗

📝 EPISODE DESCRIPTION

Lecture Transcript: http://tech.genius.com/Kevin-hale-lecture-7-how-to-build-products-users-love-part-i-annotated Kevin Hale, Founder of Wufoo and Partner at Y Combinator, explains how to build products that create a passionate user base invested in your startup's success. See the slides and readings at startupclass.samaltman.com/courses/lec07/ Discuss this lecture: https://startupclass.co/courses/how-to-start-a-startup/lectures/64036 This video is under Creative Commons license: http://creativecommons.org/licenses/by-nc-nd/2.5/

🎤 SPEAKERS

• Kevin Hale

  host

  Partner at Y Combinator and cofounder of Wufoo, known for product and startup advice.

🧾 EPISODE SUMMARY

In this episode of YC Root Access, featuring Kevin Hale, Lecture 7 - How to Build Products Users Love (Kevin Hale) explores Kevin Hale on designing delightful products through support-driven empathy systems Hale reframes startup growth as the human-scale outcome of conversion and churn, arguing that small churn reductions often rival conversion gains but are cheaper to achieve.

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