Lecture 7 - How to Build Products Users Love (Kevin Hale)

Lecture Transcript: http://tech.genius.com/Kevin-hale-lecture-7-how-to-build-products-users-love-part-i-annotated Kevin Hale, Founder of Wufoo and Partner at Y Combinator, explains how to build products that create a passionate user base invested in your startup's success. See the slides and readings at startupclass.samaltman.com/courses/lec07/ Discuss this lecture: https://startupclass.co/courses/how-to-start-a-startup/lectures/64036 This video is under Creative Commons license: http://creativecommons.org/licenses/by-nc-nd/2.5/

Kevin Halehost

Oct 14, 201448mWatch on YouTube ↗

EPISODE INFO

Released: October 14, 2014
Duration: 48m
Channel: YC Root Access
Watch on YouTube: ▶ Open ↗

EPISODE DESCRIPTION

Lecture Transcript: http://tech.genius.com/Kevin-hale-lecture-7-how-to-build-products-users-love-part-i-annotated Kevin Hale, Founder of Wufoo and Partner at Y Combinator, explains how to build products that create a passionate user base invested in your startup's success. See the slides and readings at startupclass.samaltman.com/courses/lec07/ Discuss this lecture: https://startupclass.co/courses/how-to-start-a-startup/lectures/64036 This video is under Creative Commons license: http://creativecommons.org/licenses/by-nc-nd/2.5/

SPEAKERS

Kevin Hale
host
Partner at Y Combinator and cofounder of Wufoo, known for product and startup advice.

EPISODE SUMMARY

In this episode of YC Root Access, featuring Kevin Hale, Lecture 7 - How to Build Products Users Love (Kevin Hale) explores kevin Hale on designing delightful products through support-driven empathy systems Hale reframes startup growth as the human-scale outcome of conversion and churn, arguing that small churn reductions often rival conversion gains but are cheaper to achieve.

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