The Business Expert: How To Build A Brand In 2025! They're Lying To You About Work-Life Balance!

The Business Expert: How To Build A Brand In 2025! They're Lying To You About Work-Life Balance!

The Diary of a CEOMay 5, 20252h 6m

Emma Grede (guest), Steven Bartlett (host), Narrator, Narrator

Work–life balance vs. ambition and personal responsibilityGrit, upbringing, and self-belief in shaping successBrand-building and customer acquisition in the current landscapeLeadership, hiring, firing, and company cultureMentorship, feedback, and decision-making as a founderFertility, IVF, pregnancy loss, and surrogacyRepresentation, prejudice, and using a platform to inspire others

In this episode of The Diary of a CEO, featuring Emma Grede and Steven Bartlett, The Business Expert: How To Build A Brand In 2025! They're Lying To You About Work-Life Balance! explores grit, Not Balance: Emma Grede Redefines Work, Ambition, and Success Emma Grede, co-founder of Good American and SKIMS, unpacks how a gritty mindset, ruthless focus, and clear-eyed honesty about sacrifice shaped her rise from East London poverty to running billion‑dollar fashion businesses. She argues that work–life balance is a personal responsibility, not an employer’s promise, and that extraordinary success always demands extraordinary effort. The conversation covers her upbringing as a de facto parent, building and scaling brands in a changed 2025 landscape, leadership and hiring philosophy, and the realities of being a female Black founder. She also opens up about fertility struggles, surrogacy, and why she’s launching a podcast, Aspire, to “scale mentorship” and give more people a realistic blueprint for ambition.

Grit, Not Balance: Emma Grede Redefines Work, Ambition, and Success

Emma Grede, co-founder of Good American and SKIMS, unpacks how a gritty mindset, ruthless focus, and clear-eyed honesty about sacrifice shaped her rise from East London poverty to running billion‑dollar fashion businesses. She argues that work–life balance is a personal responsibility, not an employer’s promise, and that extraordinary success always demands extraordinary effort. The conversation covers her upbringing as a de facto parent, building and scaling brands in a changed 2025 landscape, leadership and hiring philosophy, and the realities of being a female Black founder. She also opens up about fertility struggles, surrogacy, and why she’s launching a podcast, Aspire, to “scale mentorship” and give more people a realistic blueprint for ambition.

Key Takeaways

Extraordinary success requires extraordinary effort—and you must own that trade-off.

Grede is blunt that you cannot be “number one” and keep all evenings and weekends completely free. ...

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Work–life balance is your responsibility, not your employer’s job to design.

For Grede, a major red flag in interviews is when candidates lead with questions about work–life balance. ...

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Grit and bias for action matter more than credentials or ‘talent’.

Raised by a single mum in East London, effectively co‑parenting her siblings and living with constant financial stress, Grede credits that environment for making her “gritty. ...

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Founders must learn to drown out noise while still deeply listening—to customers and a ‘personal board of directors’.

Grede seeks lots of input for big decisions, especially from a small circle of trusted advisors (her ‘personal board of directors’), including her husband Jens, who once transformed her mindset by telling her she had “an employee mentality. ...

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Hiring, firing, and building an A‑player culture is a founder’s most leveraged activity.

Grede says 20–25% of her time now is spent on talent: who gets hired, fired, and promoted. ...

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Brand-building in 2025 demands real-life experiences, community, and purpose—not just cheap digital ads.

What worked in 2016–2018—cheap Facebook/Instagram arbitrage for customer acquisition—is largely gone. ...

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Talking openly about fertility, loss, and alternative paths (like surrogacy) is critical—and underdone.

After two easy pregnancies at 30 and 33, Grede experienced secondary infertility at 38, multiple IVF rounds, and three miscarriages (at 9, 11, and 16 weeks). ...

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Notable Quotes

Work–life balance is your problem. That isn’t the employer’s responsibility.

Emma Grede

If it’s possible to be number one and have all of your evenings and weekends, tell me who she is and I’ll show you a liar.

Emma Grede

I have zero qualifications to do any of that. I will just make it happen.

Emma Grede

You can’t be a leader and a people pleaser at the same time.

Emma Grede

Nobody wakes up and thinks about me as much as I do.

Emma Grede

Questions Answered in This Episode

You argue that extraordinary success requires extraordinary effort—how should someone practically decide where on that spectrum they actually want to sit, and design a life that matches their honest ambition rather than social media expectations?

Emma Grede, co-founder of Good American and SKIMS, unpacks how a gritty mindset, ruthless focus, and clear-eyed honesty about sacrifice shaped her rise from East London poverty to running billion‑dollar fashion businesses. ...

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Looking back at Good American’s launch, what is one specific decision about inclusive sizing or brand positioning that felt risky at the time but turned out to be a non‑negotiable pillar of your success?

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You’ve been clear that you’re not building a ‘family’ but a high‑performing organization; can you walk through a concrete example of someone you liked personally but chose to let go for the good of the business—and how you handled that conversation?

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For founders starting in 2025 without celebrity partners, what is the most realistic, high‑leverage way to create Good American–style community and offline experiences on a shoestring budget?

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After your IVF and surrogacy journey, what specific advice would you give a 30‑year‑old ambitious woman who wants a big career but is undecided about kids, in terms of timelines, medical steps, and conversations she should be having now rather than later?

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Transcript Preview

Emma Grede

Work-life balance is your problem. It isn't the employer's responsibility. Look, I have four kids and I had to figure out how I would think about my own ambition balanced with my parenting. That's the truth. And we have to have a level of honesty about what it takes to be really successful.

Steven Bartlett

But is it possible to be number one, but still have all of my evenings and weekends?

Emma Grede

No, you're not... No, no. Uh, if, if you, if it's possible, tell me who she is, and I'll show you a liar. (instrumental music plays)

Steven Bartlett

Emma Greed has rewritten the fashion business rule book.

Narrator

As the co-founder of multi-billion dollar brands like Good American and SKIMS with the Kardashians...

Steven Bartlett

She's now revealing the secrets behind her unstoppable success. You know this Emma here?

Emma Grede

Where'd you get these photos?

Steven Bartlett

How old are you here?

Emma Grede

15.

Steven Bartlett

And how do you feel about her?

Emma Grede

I feel like this person was like, dying to escape her circumstances. I was raised by a single mom, one of four girls, and I had a very big hand in raising them to help my mom keep our family afloat. But I thank God every day for the type of upbringing that I had because it was hammered into me that nothing is going to come easy. And, and that made me who I am, gritty. Fast-forward and I'm an apparel CEO, someone who goes out and raises hundreds of millions of dollars, somebody who starts an agency in multiple countries. I had zero qualifications to do any of that. Like, I didn't have talent, as a designer, but I would just make it happen.

Steven Bartlett

There's a lot of things I wanna go into there. What are the three most important things in being successful in business? Do you think it's possible for someone to make themself gritty? How do we not give so many (beep) ?

Emma Grede

My speciality...

Steven Bartlett

And then pitch Chloé?

Emma Grede

Mm-hmm.

Steven Bartlett

What was that journey like?

Emma Grede

I'll tell you the truth. (laughs)

Steven Bartlett

This has always blown my mind a little bit. 53% of you that listen to this show regularly haven't yet subscribed to this show. So could I ask you for a favor before we start? If you like this show and you like what we do here and you wanna support us, the free, simple way that you can do just that is by hitting the subscribe button. And my commitment to you is, if you do that, then I'll do everything in my power, me and my team, to make sure that this show is better for you every single week. We'll listen to your feedback, we'll find the guests that you want me to speak to, and we'll continue to do what we do. Thank you so much. (instrumental music plays) Emma, what do I need to understand about your earliest context in order to understand the woman, the very, very unique woman, the very successful woman that has sat in front of me today? And when I ask that question, I'm looking for the characteristics that were most formative in creating the woman that is Emma.

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