Shopify President: How To Become A Millionaire For The Price Of A Starbucks Coffee!  E245

Shopify President: How To Become A Millionaire For The Price Of A Starbucks Coffee! E245

The Diary of a CEOMay 8, 20231h 50m

Harley Finkelstein (guest), Steven Bartlett (host), Narrator

Accessibility and psychology of modern entrepreneurshipPassion vs necessity as drivers for starting a businessSkill stacking, ‘spikiness’, and unique career designFailure, resilience, therapy, and antifragilityLeadership, culture, and remote work at ShopifyCreator-led brands and what makes great foundersPersonal struggles: ego, role misfit, loneliness, and fatherhood

In this episode of The Diary of a CEO, featuring Harley Finkelstein and Steven Bartlett, Shopify President: How To Become A Millionaire For The Price Of A Starbucks Coffee! E245 explores shopify President Explains Cheap Path To Millionaire-Making Entrepreneurship Shopify president Harley Finkelstein shares how his early family crisis and survival-driven hustles evolved into a lifelong mission to make entrepreneurship accessible to anyone. He argues that the perceived barriers—capital, knowledge, and risk—have collapsed, making the cost of failure “as close to zero” as it’s ever been. Throughout the conversation he breaks down practical mindsets and frameworks for starting, skill‑stacking, handling failure, and building antifragile companies and careers. He also opens up about ego, loneliness, therapy, fatherhood insecurity, and how sharpening a single ‘spiky’ strength transformed his role and happiness at Shopify.

Shopify President Explains Cheap Path To Millionaire-Making Entrepreneurship

Shopify president Harley Finkelstein shares how his early family crisis and survival-driven hustles evolved into a lifelong mission to make entrepreneurship accessible to anyone. He argues that the perceived barriers—capital, knowledge, and risk—have collapsed, making the cost of failure “as close to zero” as it’s ever been. Throughout the conversation he breaks down practical mindsets and frameworks for starting, skill‑stacking, handling failure, and building antifragile companies and careers. He also opens up about ego, loneliness, therapy, fatherhood insecurity, and how sharpening a single ‘spiky’ strength transformed his role and happiness at Shopify.

Key Takeaways

The cost of entrepreneurial failure is historically low—start small and iterate.

Finkelstein argues that historically, capital was the main barrier to entrepreneurship; if you lacked money, you simply couldn’t start. ...

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You don’t need perfect passion to start; necessity and survival can be powerful fuel.

Harley distinguishes two catalysts for starting: passion and desperation. ...

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Design a ‘spiky’ career by stacking rare, complementary skills instead of being well‑rounded.

Rather than aiming to be a generic all‑rounder, Harley advocates ‘spikiness’: being exceptionally strong in one area while competent in others. ...

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Therapy and self‑awareness are performance hacks, not signs of weakness.

Finkelstein believes founders don’t all “need therapy,” but they do need self‑awareness, and therapy is a powerful accelerant for that. ...

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Redefine failure as information and separate your self‑worth from outcomes.

Quoting Shopify founder Tobi Lütke, Harley says “failure is the discovery of something that didn’t work. ...

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Build or join antifragile systems that get stronger under stress.

Drawing on Nassim Taleb’s ‘Antifragile,’ Finkelstein contrasts fragile (breaks under stress), robust (withstands stress), and antifragile (improves from stress) systems. ...

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Culture should evolve, but mission alignment and entrepreneurial people are non‑negotiable.

Harley rejects nostalgia about “early‑day culture” and static values posters; he believes every hire should subtly change and ideally improve culture. ...

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Notable Quotes

The cost of failure is as close to zero as it's ever been, right now, as we sit here.

Harley Finkelstein

Most businesses are not created from an 80‑page business plan. They’re created based on this nugget of an idea, and they’re explored and you get curious about it.

Harley Finkelstein

I didn’t say, ‘Screw it, just do it.’ I was like, ‘I have no choice.’ That’s a very powerful driver.

Harley Finkelstein

Maybe I don’t have to be well‑rounded. Maybe I can be spiky, and instead of trying to be a well‑rounded leader, I can focus on sharpening that point over and over again.

Harley Finkelstein

Vulnerability, to the right people, shows strength. It does not show weakness.

Harley Finkelstein

Questions Answered in This Episode

You’ve said capital is no longer the main barrier to starting—what do you see as the single biggest *new* bottleneck that stops people from turning hobbies into businesses in 2025?

Shopify president Harley Finkelstein shares how his early family crisis and survival-driven hustles evolved into a lifelong mission to make entrepreneurship accessible to anyone. ...

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Looking back at your transition from COO to president, what were the very first concrete signs—behaviors, feedback, or results—that should have told you the role misfit was becoming dangerous for Shopify?

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You described inviting Supreme onto Shopify as a way to force antifragility; what’s an example where a similarly bold ‘invite the pain’ bet actually backfired or pushed the company too far, and what did you change afterward?

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For a young developer at Shopify who wants to become a ‘spiky’ storyteller like you, what specific 12‑month skill‑stacking plan would you prescribe—books, projects, and experiences included?

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You admitted feeling you may not be a great father; if your grown children were watching this in 20 years, what specific three behaviors would you most want them to remember as evidence that you truly tried to show up for them?

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Transcript Preview

Harley Finkelstein

One of the greatest hacks for being an ambitious, hard-driving entrepreneur is- And that's why Kylie Jenner is nothing short of brilliant. Harley Finkelstein is the president of Shopify, one of the largest e-commerce platforms.

Steven Bartlett

Worth over $60 billion, he's helped scale brands worldwide. And he's now on a mission to help you start your own business.

Harley Finkelstein

About a month into college, I got a call from my mom and said, "Dad's been arrested, and he's going to jail." College is over, and I was shifted into this survival mode. I had no choice, and it's a very powerful driver. I met Tobi around that time. The initial idea had lots of other competitors. This was not this massive novel thing. We just did it better, and that was how Shopify was born. There's a perception that entrepreneurship is very expensive. That's not true. It's less than a couple Starbucks coffees to go start a business today. There are still far too many people that work at a job they absolutely hate because they think they have no choice. No one had this massive 80-page business plan and then got started. That's not how businesses are created. They're created based on this nugget of an idea, and they're explored, and you get curious about it, and you try this other stuff. And that's how you build companies that change the (censored) world. I wake up every morning encouraging more entrepreneurship, creating tools that help entrepreneurs start, scale, and build faster. That drives me to keep building and keep growing. The stories that we are most proud of are the homegrown success stories that grew to be multibillion-dollar businesses.

Steven Bartlett

If I gave you $3 million, who would you invest it in?

Harley Finkelstein

I would definitely put one of those millions of dollars into the hands of a creator who's ... The second one I think would be ... The third one would be someone ...

Steven Bartlett

Oh, really?

Harley Finkelstein

Yeah. Those are the types of people that, that I would back.

Steven Bartlett

Would you like to go for dinner with me and my guests here on the Diary of a CEO? We are holding dinner parties all around the world over the coming months, and our subscribers on this YouTube channel are invited. We're inviting 20 subscribers to every dinner. So if you'd like to come for dinner with me and my guests here on the Diary of a CEO, I have a favor to ask you. All you've got to do is hit the subscribe button. And I hope to see you at dinner somewhere around the world very soon. (upbeat music) Harley, in your own words, who are you, what do you do, and what mission are you on?

Harley Finkelstein

Hmm. I've always self-identified as an entrepreneur, full stop. Um, that's kind of the tool that I use to solve every problem in my life and to have fun is always through the lens of entrepreneurship. What do I do? Um, I mean, I think technically I'm, I'm the president of Shopify, but I view my role as being the chief storyteller. How can I get the world to know that Shopify is the entrepreneurship company and invite more people to participate in that? The mission that I'm on, this is gonna sound really repetitive now, but, is I want more people to try their hand at this thing that, that I call business creation or entrepreneurship. And I don't think right now most people consider entrepreneurship as a thing that they can do to self-actualize.

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