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Why Kids Saying No Is a Good Sign | Dr. Becky and Chris Voss

Chris Voss is a former FBI lead kidnapping negotiator, bestselling author of Never Split The Difference, and founder and CEO of The Black Swan Group; a negotiation, training, coaching, and consulting organization that teaches people how to achieve better outcomes in high-stakes conversations. Today, he teaches some of these same skills to parents, and it turns out the thing that gets a hostage-taker to put down a weapon isn't that different from what gets your eight-year-old to put down the tablet. Obviously, kids aren't actual hostage-takers, but in this conversation, Chris and Dr. Becky get into why kids saying "no" is actually a sign of a healthy nervous system, not defiance. Why "how was your day" always gets you "fine," and the one-word fix that doesn't. Why asking your kid "why" almost always backfires, and what to ask instead. And the reframe Chris uses with his own team to get a reluctant partner, coworker, or teenager to actually engage: "are you against this?" Chapters 0:00 – Intro: when your kid says no 1:39 – Why "no" makes kids feel safe, not defiant 8:28 – "How" and "what" questions get kids thinking, not orders 13:24 – Mirroring 101: the tool that reopens conversation 15:26 – Fixing the "How was your day?" / "Fine." loop 21:31 – Mirroring an escalated "I hate you" 24:11 – The "before I disagree" cheat code 27:00 – "You're right" vs. "That's right" 34:01 – Why "why" backfires, and what to ask instead 39:44 – Nothing works all the time; you need what works most 44:08 – The power of a real apology 46:08 – Does repairing cost you your authority? 47:33 – The deepest question under every tantrum: "Am I real?" 51:48 – Getting a reluctant partner on board: "Are you against this?" Want more support navigating the moments that test you as a parent? Good Inside gives you the tools and community for that: https://www.goodinside.com Thank you to our partners for making this episode possible: Frida: Shop Frida at Amazon, Target, and Walmart today Airbnb: Host your home or book your next stay on Airbnb SmartyPants: Shop SmartyPants Vitamins at Target, Walmart, or Amazon today Care.com: For a limited time, you can use the code BECKY35 to save 35% on a Care.com Premium Membership.* Offer applies to initial term of Care.com membership subscriptions. Not applicable to add-on features or non-renewing access fees or services. Expires 10/31/26. Care.com does not employ or place any caregiver. Background checks are an important start, but they have limits. Visit www.care.com/safety. #goodinside #drbecky #chrisvoss #parenting #negotiation #communication

Dr. BeckyhostChris Vossguest
Sep 15, 202654mWatch on YouTube ↗

At a glance

WHAT IT’S REALLY ABOUT

Using negotiation tools to turn kids’ “no” into connection

  1. Chris Voss reframes kids’ refusal as an autonomy-protecting move and argues parents can use “no” strategically to create safety instead of escalating power struggles.
  2. The conversation teaches specific negotiation tools for parenting—especially “how/what” questions, mirroring, labeling, and purposeful silence—to restart cooperation and reduce defensiveness.
  3. They explain why common parent habits (rapid-fire questioning, lecturing, ‘why’ questions, and demanding yeses) often shut kids down and intensify conflict.
  4. The episode emphasizes connection as the pathway to influence: feeling heard, not being controlled, is presented as the engine of collaboration and behavior change.
  5. Repair is positioned as essential relationship maintenance, with sincere apologies modeling humility without sacrificing parental authority.

IDEAS WORTH REMEMBERING

5 ideas

A child’s “no” often signals safety-seeking, not disobedience.

Voss argues “no” isn’t defiance by default—it’s a self-protective boundary that restores autonomy. When parents treat “no” as disrespect and escalate, kids escalate too, because the interaction becomes a control battle instead of a problem-solving moment.

Use “how” and “what” to trigger thinking and cooperation.

Instead of commands, “how/what” questions invite a child to think and collaborate (e.g., “How are you going to have energy tomorrow if you don’t sleep?”). This shifts the dynamic from parent-versus-child to parent-and-child-versus-the-problem.

Mirroring is a simple, high-leverage way to rebuild dialogue.

Mirroring (repeating the last 1–3 words with curious or understanding tone) communicates you actually heard them, which reopens conversation. It’s presented as a fast fix for the “How was your day?” “Fine.” loop and a de-escalation move even with “I hate you.”

Mirror, then wait—silence is part of the technique.

After mirroring, silence matters—Voss cites needing ~6 seconds for the ‘felt heard’ effect to land. Parents often break the moment by filling space with more questions, advice, or lectures, which can feel like an agenda rather than connection.

Empathy is not agreement; you can validate and still hold limits.

They distinguish understanding from agreement: curiosity/empathy isn’t permissiveness. A practical script is “Before I disagree, let me see if I got this right,” which reassures boundaries are coming while keeping the child engaged.

WORDS WORTH SAVING

5 quotes

"the act of saying no makes us feel safe and protected."

Chris Voss

"Maslow says in a hierarchy needs number one is survival. And I contend, and hostage negotiators in human history has borne out, that the number one need is autonomy."

Chris Voss

"You wanna set somebody off, ask them why."

Chris Voss

"Nothing works all the time. You need what works more than anything else."

Chris Voss

"one of the questions I think kids are always asking parents, even though they never explicitly ask it, is, \"Am I real?\""

Dr. Becky

“No” as autonomy and safetyHow/what questions vs. ordersMirroring (1–3 words) and toneStrategic silence (six-second rule)“Before I disagree” summarizing“You’re right” vs. “That’s right” bondingAvoiding “why” and using “what” instead

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